Website privacy
Privacy Policy
This policy explains how information is handled when you visit the FlowVision public website at www.flowvision.tech or contact us through its email links.
1. Scope and contact
This policy covers the public website. Separate products, customer services and third-party websites may have their own privacy notices. For questions about this website or your information, email service@flowvision.tech.
2. Information handled by the website
Our web server records technical access information, including your IP address, request time, requested URL, response status, browser user-agent and referring page when supplied by your browser. These records support website operation, troubleshooting and security.
If you email us, we receive your email address, the message and any attachments you choose to send. We use them to respond to and manage your enquiry. Please avoid sending passwords or other sensitive information in an enquiry.
3. Language preferences and browser storage
The website stores your selected language in your browser's local storage so that the preference can be remembered. You can remove it through your browser's site-data settings; the language may then return to its default. The current public website does not use advertising trackers or third-party analytics scripts. Your browser may also cache website files to improve loading speed.
4. Service providers and external links
The website is hosted on Alibaba Cloud infrastructure in mainland China. Website requests and technical logs are processed on that infrastructure. Email correspondence is processed by the email services used to deliver and receive it. External links take you to services whose information handling is governed by their own policies.
5. Retention, security and your choices
Technical log retention follows the server's configured log rotation. Contact us for information about the applicable retention period or to request access, correction or deletion of information you have provided. We may need to verify the request and explain any operational or legal limits on what can be removed.
The website uses HTTPS to protect information in transit. No website or transmission method can guarantee absolute security. You can clear browser storage and choose what information to include in a contact email.
6. Updates
We will update this page when the website's information handling changes and revise the effective date. New services or data uses will require an appropriate notice describing those activities.